Install: How often is PolicyPak On-Prem updated? And, must I update to the latest version? Are all versions supported?

There are several parts to PolicyPak On-Prem (see FAQ item)

When people ask us how often PolicyPak On-Prem is updated, they usually want to know when Paks and/or the CSE are updated.

The Paks are updated as needed. See this FAQ .

The CSE is updated for emergency bug fixes right away. The CSE is updated for low-priority bug fixes about 3 to 4 times a year. We typically launch new features at the same time.

You don’t need to update to other parts of PolicyPak, like the MMC snap in, GPOTouch utility, and License Utility are also updated as needed.

From a PolicyPak supportability perspective, we only ever truly support the CURRENTLY SHIPPING VERSION.

That being said, you’re welcome to use the version you want until one of three things occurs:

  1. There’s a feature you want to take advantage of that’s only in a newer version -or-
  2. A bug that’s fixed that’s only on the CSE -or-
  3. A bug / feature that’s only fixed when both the Pak and CSE are updated.

So, if you found a bug which could only be fixed inside the CSE, we would simply update the latest shipping CSE version and … put out the next shipping version for all customers, thus fixing the bug.

In this way, the closer you are to “latest” the smaller your “jump” ever is to latest should the need arise.

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