What if I don’t run the license tool to “True-Up” PolicyPak Suite (On-Premise Edition) every year?

You must run the license tool every year to get an updated license file for PolicyPak Suite (On-Prem Edition).

If you fail to run the True-Up, then your one-year license expires and the product, with all of its components, simply stops working. For instance, PolicyPak Application Manager will stop processing new directives and will not re-enforce settings. If you are using PolicyPak’s AppLock features, then it will act as if the PolicyPak product wasn’t installed. PolicyPak Suite (On-Prem Edition) stops working on clients exactly one year after the license file is originally generated for each product.

So, at the 11th month mark, we automatically remind you to run the PolicyPak License Management tool to perform a “True-Up.” We will continue to send email reminders and make a best effort to call you if we see you’re getting close to lapsing. At the one year anniversary, PolicyPak Suite (On-Prem Edition) will stop functioning – unless you get a new license file from us each year.

Back