Help and Remote Support

help-0

Here’s how to get remote support to help you trouble shoot problems with PolicyPak.

  1. Go to this address: https://get.teamviewer.com/pphelp

    help-1

    This will automatically download the TeamViewer file required for Remote Assistance. The filename will be something like TeamViewerQS[…].exe

  2. Install the file.
  3. The PolicyPak Customer Support team will then be able to use Remote Support to diagnose and fix issues with your PolicyPak deployment.