Help and Remote Support


STOP: Please watch this video BEFORE WE CALL YOU to understand HOW to get the BEST HELP

Here’s how to get remote support to help you trouble shoot problems with PolicyPak.

  1. Go to this address:


    This will automatically download the TeamViewer file required for Remote Assistance. The filename will be something like TeamViewerQS[…].exe

  2. Install the file.
  3. The PolicyPak Customer Support team will then be able to use Remote Support to diagnose and fix issues with your PolicyPak deployment.