PolicyPak Cloud Client: Why are computers appearing in WAITING LIST and how can I fix it?

Computers transition to WAITING LIST when they are offline for (usually) 7 days.

If they come back online, they simply claim a open license and all is well.

If they come back online, and NO licenses are available, they stay in the WAITING LIST until more licenses are purchased.

That being said, if you have AVAILABLE licenses, but computers are transitioning to the WAITING LIST, this means that the computers are not able to communicate as expected with the PolicyPak Cloud Service.

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