While Upgrading from a build prior to 785 all paks stored in Local Storage for PolicyPak Extension could be deleted.
This will happen if:
- You are Upgrading to Admin-Console 785 or later from any previous build
- You are storing DLL extensions locally at following locationc:Program Files (x86)PolicyPakExtensions folder (on 64-bit machines)
c:Program FilesPolicyPakExtensions (on 32-bit machines)
If both conditions are true the DLL extensions stored at the location mentioned above may get deleted and you will see the error below.
To Work Around:
- Back up the contents of above mentioned location before Upgrading to 785 and place back after the upgrade
- Simply re-place missing Paks back in to the storage location; or better yet, use the CENTRAL STORE or SHARED STORE method. See this video.
NOTE: This issue is fixed for any upgrade FROM 785 onwards, but it’s not possible to fix “retroactively” as you upgrade to 785.