PolicyPak Licensing and Purchasing FAQs

What is a “True up”?

We want you to use your PolicyPak investment the way your company needs to, when you need to. You don’t need to come to us every time your company grows or uses PolicyPak products for more computers. PolicyPak keeps working in the Active Directory and MDM licensed locations (and anywhere at all when you utilize a PolicyPak Cloud license.)

However, we do require that your license catches up with your usage at one-year intervals. We call this “truing up.”

Before the expiration of each one-year license period, the “Technical Contact” on record will be reminded to re-run our LT tool (aka the License Wizard.)

We simply ask you to re-count where you want to use PolicyPak the next year. You send in your updated license request.

You “renew” the computers from last year, and “true up” any overage.

If have opted in to using PolicyPak Cloud with PolicyPak Enterprise Edition or PolicyPak Professional Edition, that usage is added on as well.

Note: It’s possible you have fewer computers than you did last year. In that case, you pay LESS than you did the year before.