Multi-session Windows (WVD & Citrix) Licensing Scenarios/FAQ

Further information about Licensing PolicyPak with Multi-Session Windows

This is a short explanation of how we calculate your licensing requirements for PolicyPak if you are running Multi-session Windows machines on your network. Typically this means Citrix Virtual Apps (formerly XenApp), Citrix Virtual Desktops (formerly XenDesktop), or Windows Virtual Desktops (WVD).

The very short answer is:

  • Anywhere you want PolicyPak to do “work” is where you need to be licensed.
  • Places may be:
    • Desktops
    • Laptops and
    • Concurrent Multi-session WVD or Citrix connections (full desktop VDI or applications only).

Every connection counts.

Said another way, every place you’ve previously paid Microsoft for WVD and/or Citrix for their technology is exactly where you also license PolicyPak.

Here are several example scenarios:

Scenario 1: Licensing Windows PCs only (No Multi-session Windows of any kind)

End user machines which require applications or settings to be directly managed have the PolicyPak CSE installed. Each installation needs a license.

With no Citrix or Microsoft WVD, the licensing is easy: for instance, a network of 1000 Windows PCs (desktop and laptops), each with the PolicyPak CSE installed would require 1000 PolicyPak licenses.

Licensing PolicyPak & Citrix – Scenario 1: Windows PCs only

Scenario 2: Licensing Multi-session Windows using thin clients.

In this scenario, you might be using:

  • Citrix and/or WVD connections and
  • Thin clients (IGEL/Wyse) and
  • Zero real Windows PC’s

In this case:

  • Because thin clients don’t run real windows, and don’t have applications directly installed on them, you cannot install the PolicyPak CSE upon them.
  • The PolicyPak CSE is only installed within the multi-session Windows machines (Citrix / WVD) themselves.

So, in this case, you must license PolicyPak for the equal number of Citrix or Microsoft multi-session licenses you’ve already paid for

Licensing Multi-session Windows using thin clients

So, a network which consists of:

  • One (or 2, 5 or 10) Citrix or Multi-Session Windows WVD machines… but really...
  • HOSTS 2000 simultaneous connections to those machines….
  • With any number of thin-client machines (IGEL, Wyse, etc.)

Would require 2000 PolicyPak licenses.

This would enable you to manage applications and settings for up to 2000 concurrent connections at once, equal to your maximum Citrix / WVD connection capacity.

Scenario 3: Licensing Multi-session Windows, but using “old PCs” merely as thin clients to connect to multi-session Windows.

This scenario is common when “recycling” old PCs for the specific use case to enable users to connect to WVD or Citrix machines.

These can be full PCs, but are instead behaving as if they were thin client boxes.

If you don’t want to license these full PCs, that’s fine. The CSE won’t be installed there; but you will have to license the Multi-session Windows machines (WVD and/or Citrix.)

They are instead behaving as if they were thin client boxes.

Licensing Multi-session Windows

So in this scenario, with no applications directly on the end-user machines that you wish to manage, the PolicyPak CSE install is not required on those end-user machines and they are not licensed.

If you treat the end-user machines as if they were thin clients, then so do we, and you only need to license those equal to the number of Citrix / WVD connection licenses you have already paid to Citrix or Microsoft.

Scenario 4: (Most Common): Licensing Multi-Session windows AND your desktop and laptops

Finally, we have a scenario where some end-user machines are Windows PCs with a dual purpose:

  • Some of the time the PCs act as regular PCs, using applications directly installed on them that you wish to manage.
  • Some of the time the PCs act as thin clients connecting to Citrix or WVD.

In this case, both types of use need to be counted then added together for licensing purposes.

Licensing Multi-Session windows AND your desktop and laptops

So, if you have a network comprising:

  • 1 Citrix/WVD machine with 100 maximum connections
  • 50 normal Windows PCs (which connect to the Citrix/WVD machine and also which have applications upon them that you wish to manage.)

You would count PolicyPak licenses as follows:

  • 100 PolicyPak licenses for your Citrix connections, plus
  • 50 PolicyPak licenses for your PCs where you also wish to manage their applications.

That’s a total of 150 licenses.